Showing posts with label Changes. Show all posts
Showing posts with label Changes. Show all posts

Tuesday, 24 October 2017

Understanding Our Choices & Its Impact On Prioritisation



This is the Part two (2) on how our individual dispositions, can impact on our time. You may read earlier post here, before returning to this page. In this piece, I draw attention to how our individual Values, Goals, Principles, etc., affects the Choices we make; and its impact on how we prioritise activities and by inference, use our time.

We all need to understand that there is just so much that we can achieve at each point in time. We need to take certain critical decisions, to help us make effective use of the little time we have available. So how do we then make a choice between which tasks or items on our "To-do List" must be done immediately, re-scheduled, pass on to someone else, or erase totally from our calendar. You will get to understand what tasks should be on a list of "Do, Delegate, Decide or Delete", as you read through this article.


Time may not be controlled or prevented from moving, but everyone has a "will" or "desire" to control what they see as "important" or "urgent" - this is in our control and hence we owe it to ourselves, to take the right decisions at all times. That forms the crust of the choices we make and how that impacts on what we give the highest attention or priority to. 

Basically, when you are offered two or more options but don't have the luxury to have everything done at once, you need to make a choice. So choices are made when we go through the process of selecting between two or more alternatives, or choosing from more than one possibility.

One can have several choices made, regarding different things. For example, one may have a choice of keeping more than one SIM card from different Telcos. But out of these choices, the individual may rate one Telco as more important to them and hence can be reached more often that network than the other. It only means that at that very moment, you have made that easy-to-reach line, your high priority line.

You could have the choice of accepting a job offer that gives you more income, or another that gives you possibly less income. But underlying factors like proximity to your home, your children's school, etc., can make you choose the lower paid job, as opposed to the higher paid one. In this case, giving priority to the issue of proximity to home or kids, etc.

Our priorities are therefore our basic decisions, made regarding what we see as more important than other factors, at each point or stage in our life. Again, before one can be in the position to give average weights of what's more important in their lives, it is based on their individual vision, mission, value, goals, etc., at that time of their lives. And these consciously or unconsciously impacts our usage of time. For someone diagnosed with a serious health issue, getting back into shape or shedding off a few pounds at the gym may take a higher priority than hanging out with friends at the restaurant. 


As Employers or Employees, we all have this same conflicting demands placed on our time. There are activities we wish to complete on a personal level, and what is required of us by our Employers too. No one ever has enough time on their hands - we must all manage to do what is required at each given period. And that is why most people also regard the term "time management" as an irony in itself. Because in reality, you can only manage yourself and control how you perceive or judge what is "important" to you or what is "urgent" to you.

Why would some people always be on time at a function, or event while others don't? Why would some people always be noted to appear just at the nick of time? Our Values as individuals also determines the kind of guiding principles we abide by - resulting in the personal forms of behaviour or standards that one creates for themselves. To them, they want to be seen or viewed as such. And so it shapes their actions, reaction or proactive ways in dealing with situations.

It is not so much about whether or not you value time. Because time would not wait for you anyway. But the actions we take before, during, or after a specified period would determine whether we are able to achieve our desired goals, missions or vision in life.


In the first post on Time Management, we understood that those with a strong judging personality type, are prone to plan ahead. And hardly get taken by surprise. But their weakness is also from the fact that, they can end up juggling too many things all at once - the proverbial multi-tasking -  leaving them stressed or burnt out.

We also realised that those with a strong perceiving personality type usually want to give room for options, make way for "the what if he or she comes back to change their mind", etc. Hence they end up waiting around for so long, and in the end get stressed up because several deadlines are starring at them in the face.


So how do both personality types work around this issue?

Some of us may be familiar with the Decision-making matrix. You can also watch this video to understand how to use a Decision-making Matrix, or read this article.

Whether it is 4-D or 5-D it actually requires practice to make it perfect.
Steven Corey through his research made the Eisenhower Decision Matrix very popular, for those who desire to make effective use of their time, this can be quite simple for you to use. Dwight Eisenhower a former US President developed a working plan around 4 Quadrants, that helps you to judge what is "Important" or "Urgent".

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And in his own favourite quote, he created another oxymoron that makes us realise that it is actually our own values, mission, and goals that can best help us in determining the best fit for what. 

And I quote, "What is important, is seldom urgent, and _what is urgent is seldom important" - Dwight D. Eisenhower.

The best way to manage our time effectively is to work in the Q2. or the 2nd Quadrant much longer than the rest.







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You may be wondering, how to determine which of your activities falls into Q1, Q2, Q3, Q4. That is why you must start with a review of how you are currently tracking, in relation to your usage of time. It is said that you need continuous practice of 21 or more to form a habit.

This means you must ask yourself each time -"which is more important to my organisation or employer or can help achieve the objectives that are most critical to my team". This can be applied in the same way you look at your individual vision, mission, values and goals, in order to make a choice. 



For those working with Microsoft office Tools, these tools have been factored into the software programming and can help you manage your Tasks, track progress, sync with your Calendar, and do so much more.

All personality types must learn to say NO, to activities that are not important, and not urgent. Simply Avoid them and Delegate from your schedule. These can include informational emails from shopping sites, that are no longer relevant to your immediate tasks. It could also be general messages sent widely through a broadcast that may appear on several other platforms you join. Learn to delete such activities or trivia.

Do not take on more than you can handle. Even if you have a strong judging personality type and can handle it. I have learnt over the years to do this efficiently. Delegating does not mean relinquishing the final responsibility, it only means someone can complete that task at least 75% or more and you can review the rest and ensure the activity meets the desired expectation of whoever assigned it, where necessary.

It gives you an opportunity to train others, if you find no one can do it as best as you can.

The fourth quadrant, or Q4 is where a lot of us find ourselves nowadays. In the rise of Social Media platforms such as Facebook, Instagram, Whatsapp, etc., it is so easy to get lost in the images or videos that do not have any direct relationship to your achievement of your goals, mission or vision. These are time wasters and don't add value to your end goal. Delete them - once you have identified them as "Not Important and Not Urgent".

If you have only 24hrs, and decide to stay tuned in to 24-hour news channels  or watch Series of movies at the expense of pending tasks needing your action; then you are wasting valuable time. Sometimes we all need a break to relax and de-congest the mind, but when it becomes a habit of scrolling through page after page on Facebook, Instagram, Whatsapp, 24hrs without it adding value to your mission, vision, goals, etc. is a Q4 for you.

Bare in mind, that for the individual who is delivering goods, taking orders, etc. via these same tools and receiving "Mobile Money Transfers" or "MoMo in their wallet", for them it is a valuable use of their time.

So the next time you are on Facebook, Instagram, Twitter or on Whatsapp, ask yourself, which Quadrant am I working in right now?


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In conclusion, we simply must operate with a Focused Time Management Mindset and not simply want to manage time. For the person who has planned effectively in Q2, and nailed that major contract; they can decide to go on a 2 weeks’ vacation to relax and de-stress at some point. And that might be a very valuable use of their time. Because at a particular time, they focused, and worked to put many things in place. What you fail to handle in Q2, is what actually comes to haunt you as approaching deadlines, crisis management, always on the run, etc. in Q1. So most Q1 issues can be prevented if we are proactive, instead of reactive. If you train more people to learn to do, what you do; you enjoy the benefits of Q3. This means you can delegate to responsible people, which frees up more time for you to invest in your relationships, family and leisure.





PATRICIA DZIFA MENSAH-LARKAI, DTM
FOUNDER, LEAD CONSULTANT - PERISSOS HORIZON
Instagram: @Perissos.Horizon 
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How Your Personality Type, Impacts Your 24hrs





In reality, we are all promised 24 hours. Whether it is from a watch, clock, or other technological device that is used to track your usage of the 24 hrs we have within each day- it really does run out at a point. 

We can be poor managers of our time or very good at doing so based on our personalities. In an article by Lauren Zander, entitled "5 Personality Time Management Personality Types: Which Are You?" we realise that by nature, we are all wired up to act, feel, think or function in a certain way. And this impacts on our use of time. These personality types can also be noted in the Myers Briggs Psychometric Tests that determines which personalities are best suited for certain workplace roles or can be best at delivering results on various tasks. 

The good thing is that, in as much as we cannot keep time from passing by, we can, by nurture and through conscious effort, make profitable use of our time. An interesting thing research has discovered, is that based on our different personality types/traits, we tend to look at time usage through different lenses.

I will focus on research done by the Myers & Briggs Foundation and highlight aspects of the Myers Briggs Type Indicators, in explaining how we all manage our time or have the tendency to misuse our time.



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There are 16 types to note according the Myers-Briggs Type Indicator or MBTI. All the indicators have their pluses and minuses. So the import of this post, is to help us all mitigate the bad tendencies, and know how to enhance the positives.
In order for us to understand this better, I picked a few definitions from the online Dictionary in defining what time is.





To measure the speed, duration, or rate of something e.g if you tell a shop attendant that they should pick up their phone before or by the third ring, you are communicating to them “a time frame within which they should act”. In the same way, if you visit a restaurant, “the time it takes one waiter / waitress to serve your food, might differ from how another would act” – in this instance their rates or speed differ.

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As a noun, time is seen as system of sequential relations that any event has in relation to another – so the past, present, and future time periods. An individual based on a past experience, can decide that it would take them a certain amount of time to complete a task, and hence might adopt same methods as before in executing that task. Other personalities would perceive every event as different, and treat it as such.

And the last I want to look at, is time in relation to apparent time, mean-time, Greenwich meantime, or different time zones. So we usually talk about time zones, and as business minded individuals, it is important that we work with "time zone consciousness" rather than the my time mentality.


In communicating with others, we need to be clear on the meanings we are applying to our use of the word time. It is important to gain clarity from both superiors, colleagues, subordinates, etc., when they make reference to time. You may be given a task based on a fixed duration. Yet your understanding of it, might be based on the rate or speed at which the activity must be completed. This can create conflicting responses. So let us delve into the personality types according to Myers-Briggs, to understand how we are wired.



Myers-Briggs Type Indicators are based on the following:

E - Extraversion
S -  Sensing 
I - Introversion
N - Intuition
T - Thinking
F - Feeling

The last two indicators we would look at, are the J and P - the main influences on how we use our time.

J - Judging - If you fall into this category, it means you tend to adopt a planning, organising or well scheduled approach to life. Sometimes to a fault.

P - Perceiving - They tend to be flexible and quite spontaneous, in their approach to life. The prefer to keep options opened.
An individual with a P-indicator would therefore love to go with the flow, play-it-by-ear, etc.


After knowing about these indicators, it doesn't end there. These are graded in Very Clear, Moderate, Clear, Very clear categories to determine your combination of the above. You may need to take a test to identify your true personality type. 

By picking the various letters, E, I, S, N, T, F, J, P in various combinations of 4-Indicators, results in the 16 MBTI types. For most HR Specialists, these are employed in aptitude or psychometric tests - to understand how individuals would act or respond to diverse situations.



How then does your personality type influence your time management abilities?
When working on a task, an individual who is more of a J-Indicator type, would usually plan ahead, think through the tasks,  they would hardly second-guess their actions, because naturally they would "dot their I(s) and cross their T(s)".
Hence they hardly waste time on their activities, but have the tendency to ignore the next best alternatives. That is a downside.

The P-Indicator types would naturally love to weigh lots of options before taking a decision. Hence they may require some frequent reminders in order to keep them working within your desired timelines. - as opposed to a J who plans ahead, noting where they want to get to, planning how to get there - all well in advance.

Whether you plan ahead, or take last minute decisions, it surely impacts on your usage of time. Meeting timelines at a comfortable rate or rushing through a task just to beat a deadline, all stems from our personality type. 





Have you ever worked with a colleague, superior or subordinate whom you found really hard to get along with, because they wanted to get every detail in the tasks, projects or other activities you were involved in? How did that make you feel?

What about that colleague in the office or your association, who tends to go in for every task that comes through the door, yet never gets to finish them on time?

Did you ever work with a superior who would simply nod at every suggestion you make, just so the work gets done, and he doesn't get roped into a long conversation about how you are going to move from Point A to Point B? 

It's all about identifying where our strong tendencies lie and trying to be better team members. Making better judgements regarding the 24 hours in our time bank, and how it impacts on others around us.

It is more beneficial to nurture the abilities to be more focused on our use of time, rather than just thinking about managing time. When you get work done, it equals more time to rest, rejuvenate, learn more, and perform better. That is why for some institutions, they strategically and consciously build teams, after aptitude tests are conducted.

Before I participated in a Myers-Briggs personality test, I felt aptitude tests were just to test your knowledge and skill-sets for the job applied. But I realised over the years, working with teams that in fact it's more than that. As an Employer, or Employee, or Team member, knowing your own type and that of your team members, helps you manage how you relate with them. The way you manage your time, and that of others impacts on total output - so you are able to determine who to delegate what tasks to and who would need a little more help to stay on track. But we have the power to manage our personalities and let it work for us; instead of against us.





 
In summary, knowing our personality types enables us to understand others better. It helps us to know how they use their time, and how we can help each other to ensure that we are all putting our positive sides to work better for our organisations, homes, associations, etc. At the end of each day, what do you need time for? It is to get something done! At the end of the day, did you procrastinate? Did you over-exert yourself, leading to a stressful day? Did you accept too many tasks instead of scheduling and learning to say No? More of that in part two of this post, on Time Management.




PATRICIA DZIFA MENSAH-LARKAI, DTM
FOUNDER, LEAD CONSULTANT - PERISSOS HORIZON
Instagram: @Perissos.Horizon 
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Tuesday, 31 January 2017

PERSEVERE UNTIL SUCCESS HAPPENS – P.U.S.H. (as defined by Dr. Cindy Trimm)

Receiving my Ab-initio Certificate as Cabin Crew
On Sunday, 29th January this year as I sat and listened to Rev. Delali Bodza preaching at church, I knew I still had to persevere if I wanted to realize more of my dreams. Because whatever good thing we desire for ourselves, would surely be challenged. But we must persevere in prayer, in doing what is required of us, to position ourselves for the good we want to achieve. Whenever I think about my journey into the Airline Industry, I can only say, if not for God! Indeed as a young girl growing up, I was always elated when I saw one of my paternal Aunties, visit us at home clad in her fine office apparel. Her fragrance would last for hours long after she’s departed our home, and my siblings and I would dash quickly to daddy’s side for some of the goodies she left behind. She exuded so much confidence, grace and sheer presence. I asked my dad what she does and he said, “your Aunty is an Airhostess”. He was so proud of his sister, we actually had a photo of her framed on our living room wall. It sounded like a big deal to me, as little as I was at the time. Of course many questions followed afterwards - day in and day out, I entertained the idea of becoming like her. 


As I grew up into a teenager, the passion grew even more. At school, my father encouraged us all to take the French subject seriously. He simply couldn't fathom why French had not been incorporated into our educational syllabus soon after Independence. Knowing my desire to be an Airhostess, he said it would be a plus in making it to Ghana Airways, if I could speak French. So I took much delight in the language and would pay attention whenever Mr. Degle was in class. “Degle-man” as we affectionately referred to him, was the French teacher at my Primary school and was passionate about getting us to understand this language too.
Back home, Dad would have the French teacher living in the boy’s quarters, take us through extra French lessons after school hours. I loved this language and failed to understand why so many of my friends didn’t enjoy the subject. By sheer grace, I had the opportunity to travel to Switzerland with Angela Karikari-Mensah, as participants in the Coalition of the Children of the Earth Summit. I witnessed first-hand what an Airhostess does. At thirteen years by then, and being my first time travelling abroad, I was quite scared. But the Airhostess made us feel at ease with her smiles. She brought us a cool bag for kids, because we travelled as UMs, or minors on that flight. She brought us food and drinks, milk, etc. oh it was exciting. Well we did not have quite the same experience on the return flight though. Because we met another Airhostess who was not too enthused about our requests for almost everything onboard. And I guess that’s why she gave us no warning at all when we asked for this bright coloured pinkish drink which tasted so bitter and awful. It simply means people can be different in their approaches to work. The great ones leave good memories, and the not so great, teach us some lessons for the future. Anyway, it was several years later, that I discovered the name of the 'bitter' drink - it was grapefruit juice Hahaha. Oh boy, only God knows how long it took to finish the first big gulp we both had in our mouths – of course the rest of the drink stayed in the cup until it was time to clear the cabin, as we hit a terribly turbulence. Before touching down, these attendants would walk briskly through the cabin, even when the aircraft seemed to be in steep slopes - they kept walking through the cabin to check on seatbelts, etc. I knew at that moment that I would do all it takes to join this profession. I will share more about Switzerland’s experience some other day. But the flights to and fro, reinforced my passion and desire to explore other countries and reignited my desire to become an Airhostess.


After one of our long-haul flights 


After Basic School, I decided to pursue a General Arts programme that would afford me the opportunity to Study Geography – to learn about different places, and French to gain an added advantage, etc. However, luck was not on my side because Accra Girls’ Secondary (now Senior High) School did not offer a combination that would allow me study Geography and French at the same time; as my elective programme. 

French was combined with History and CRM or some other course. But I didn’t relent; I persevered in the option I was given which was Geography, Economics and Elective Mathematics. Tough combination for one who wasn’t a Maths fun. But our Elective Maths teacher was patron of the School’s computer club which encouraged me to join the club and learn more about computers. So it wasn’t all doom and gloom (this actually came in very handy, because while some friends were attending computer classes after secondary school, I was studying French) – The computer club meetings and excursions broadened my knowledge and soft skills in computers and gave me the launchpad I needed to be computer literate. After Secondary School, there was a one year break before University, as I noted earlier. My parents enrolled me at the Alliance Française d’Accra where I continued studying French from level 100 until level 500. This spanned one full year and half where I got to meet my dear Melissa Obro Mitcham, Vivian Badoo, Mrs. Erica Wilson, Nene Akwetey, Stephen Kemetse and many more.  I successfully passed my CEFP 2 (Practical French) and Diplome de langue Française by the grace of God. I recall the long walks each day from the 37 trotro station, to Alliance Française. Tuition was expensive then and probably still is. It challenged me further to make every cedi count. I continued to the Ghana Airways Training Centre to pursue their Airline Passenger Handling, Sales and Reservations Course. Certainly, this journey didn’t come without drama - as I was almost turned away for joining the class late. But I knew deep down that it was all by God’s grace. I met great people along the way, who inspired and challenged me not to give up on my dreams. We all need people that would motivate us to do more.

Sunday, 21 July 2013

Life's Turning Points...Changing Scenes



Whether you believe that the world revolves round its axis or not? There's always a turning point in our lives. Be it intentional or not, life's stage keeps changing scenes...and we both definitely want it to remain positive always. Some role-players on the set may change costumes depicting their aging life, or their changed status in life. This simply goes to tell us that, there has been a turning point in the life of the actor or actress.


It is often the desire of all, that each turning point in our lives is full of laughter, joy, merry-making and good-cheer. But it is not always the case. These turning points are sometimes, sharp curves characterized by painful moments in our lives. We often hear the adage, no pain, no gain or nothing ventured, nothing gained. And they all bare testimony to those trying moments or painful scenes of life, that must be overcome in order to enjoy the next beautiful script for that next scene...telling stories of a bountiful harvest, joyful moments, shared seasons of laughter, good success and lots of merry-making! 



No wonder that, in every testimony there is a test! We may not always enjoy those testing periods, but they are actually part of the setup at that stage of our life's drama; to toughen us and make us more resistant to the challenges that we may encounter, at our next level of success! 





So the next time your next scene on life's little stage becomes tough, remember that it is just another turning point in your life. That stage, just like so many others, would come and go. You may be hurting when that turn becomes painful, but always know that another exciting set full of testimonies is awaiting you. Keep making the best out of every turn!








PATRICIA DZIFA MENSAH-LARKAI, DTM
FOUNDER, LEAD CONSULTANT - PERISSOS HORIZON
Instagram: @Perissos.Horizon 
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